Terms of Service
These Terms of Service govern access to the Elite Boat Rentals website, booking engine, and chat tools.
Platform Access
We grant guests a limited, revocable license to use the site to research boats, submit availability requests, and manage confirmed reservations. Automated scraping, reverse engineering, or reselling access is prohibited.
Account Security
If you create an account you must keep credentials confidential, use accurate information, and notify us immediately of any unauthorized activity. We may suspend or delete accounts that violate policy or compromise platform security.
Support & Service Levels
Concierge chat, WhatsApp, and phone support operate daily from 8:00–18:00 ET. Critical issues (safety, weather, payment failures) receive priority handling, and we may log conversations to improve training and resolve disputes.